Shipping Information

I JUST PLACED AN ORDER, WHEN WILL IT SHIP?
All orders will be dispatched from our warehouse within 3 business days. In peak periods, please allow for up to 6 business days for dispatch.

CAN I CANCEL MY ORDER?
You can cancel your order with no penalty! You must cancel your order 24 hours after creating it for the cancellation to be applied. If the item has already shipped, please email support@morovan.com All you need to do is send us an email with the subject line "CANCEL".

I HAVE ENTERED AN INCORRECT ADDRESS!
If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email at support@morovan.com. If the address is wrong, we can correct this within 24 hours.

MY ITEM ARRIVED DAMAGED
We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.

I HAVE A QUESTION THAT WASN'T ANSWERED, CAN YOU PLEASE HELP?
If we still haven't managed to answer your question, please feel free to support@morovan.com and we will do our best to reply within 24 hours